Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you register for our programs, use our mobile application, participate in consultations, assessments, wellness programs, or coaching services, we may also collect personal information such as phone number, age, and gender.
As part of providing nutrition, fitness, health, and wellness services, we may collect health and wellness information voluntarily provided by you, including:
- Height and weight
- Body measurements
- Fitness and wellness goals
- Weight loss or weight gain targets
- Medical history and health-related information
- Dietary preferences, restrictions, allergies, and food habits
- Exercise and workout information
- Step tracking and activity information
- Water intake and hydration tracking information
- Menstrual cycle and period tracking information
- Progress photos and images uploaded by you
- Consultation notes, assessments, questionnaires, and survey responses
When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We may also collect device information, application usage information, and technical information necessary for operating and improving our services.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
When you provide health information, complete assessments, upload photos, enter wellness tracking information, create an account, subscribe to a program, or otherwise use our services, you consent to our collection and use of such information for providing nutrition, fitness, health, and wellness services.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We do not sell your personal information or health-related information to third parties.
SECTION 4 – PAYMENT
We use InstaMojo for processing payments. We/Instamojo do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Such providers may include payment processors, cloud hosting providers, analytics providers, nutritionists, coaches, consultants, healthcare professionals, customer support providers, and technology service providers engaged in delivering our services.
SECTION 6 – HEALTH DATA AND SENSITIVE INFORMATION
As part of our nutrition, fitness, health, and wellness services, we may collect and process health and wellness information that may be considered sensitive personal information under applicable laws.
This information may include:
- Weight and body measurements
- Height
- Fitness goals
- Medical history voluntarily shared by users
- Dietary preferences and restrictions
- Exercise and activity information
- Step tracking information
- Hydration and water intake tracking
- Menstrual cycle and period tracking information
- Progress photographs
- Consultation records and assessments
We collect and use this information solely for providing personalized nutrition, fitness, health, and wellness services requested by users.
We do not sell sensitive health information to third parties.
SECTION 7 – SECURITY
To protect your personal information and health-related information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 8 – COOKIES
We use cookies to maintain session of your user. It is not used to personally identify you on other websites.
SECTION 9 – DATA RETENTION
We retain personal information and health-related information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
When information is no longer required, we will take reasonable steps to securely delete or anonymize it.
SECTION 10 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 12 – QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, update, or delete any personal information we have about you, register a complaint, or obtain more information regarding our privacy practices, please contact:
Privacy Compliance Officer
Email: [email protected]
